https://community.sony.co.uk/t5/other-tvs/amazon-prime-contents-error/m-p/2591919#M52174 <P>Hi, I tried a factory reset and I still have the same problem</P> Sun, 17 Mar 2019 15:41:16 GMT bezzamac 2019-03-17T15:41:16Z https://community.sony.co.uk/t5/other-tvs/amazon-prime-contents-error/m-p/2591469#M52169 <P>My TV (model KD-49X8505B) has just come back from repair and now it will not connect to Amazon Prime. It connects to other apps with no problem. All I get is a rotating white circle</P> Sat, 16 Mar 2019 10:49:41 GMT https://community.sony.co.uk/t5/other-tvs/amazon-prime-contents-error/m-p/2591469#M52169 bezzamac 2019-03-16T10:49:41Z https://community.sony.co.uk/t5/other-tvs/amazon-prime-contents-error/m-p/2591838#M52173 <P>Hi there,</P> <P>&nbsp;</P> <P>Have you tried a factory reset?</P> <P>&nbsp;</P> <P>Best wishes.</P> <P>M</P> Sun, 17 Mar 2019 11:31:14 GMT https://community.sony.co.uk/t5/other-tvs/amazon-prime-contents-error/m-p/2591838#M52173 Anonymous 2019-03-17T11:31:14Z https://community.sony.co.uk/t5/other-tvs/amazon-prime-contents-error/m-p/2591919#M52174 <P>Hi, I tried a factory reset and I still have the same problem</P> Sun, 17 Mar 2019 15:41:16 GMT https://community.sony.co.uk/t5/other-tvs/amazon-prime-contents-error/m-p/2591919#M52174 bezzamac 2019-03-17T15:41:16Z