topic Sony BRAVIA KD 49XF8577 - 49" 800 channels missing in Other TVs

Sony BRAVIA KD 49XF8577 - 49" 800 channels missing

Cillies — Tue, 28 May 2019 15:37:01 GMT

Hello,

Living in Northewrn Ireland I have always been able to get UK stations and Irish stations, untill I purchased the Sony BRAVIA KD 49XF8577, with built in YouView.

My inital problem is that the 800 channels are missing which is where a number of the irish stations reside, namley Virginmedia 1, 2 & 3 & RTE 2 HD.

These channels are not picked up with the digital auto tune, however, I can find them when I do a manual tune. The problem is, when prompted to store the channels, I click yes, but they are nowhere to be seen. I believe this is because they are on the 800 range and my TV is not displaying anything above 795.

Has anyone had this issue with the 800 channels or be able to offer any advice?

Re: Sony BRAVIA KD 49XF8577 - 49" 800 channels missing

Sean_Mc — Thu, 30 May 2019 09:51:37 GMT

Hi there,

I'm looking into this and will update the thread whenever I have an answer.

In the meantime perhaps another member of the community will be able to help.

Best wishes,

Sean Mc

Re: Sony BRAVIA KD 49XF8577 - 49" 800 channels missing

Cillies — Thu, 30 May 2019 10:43:30 GMT

Thanks Sean,

I should point out that I am receiving RTE 1 (52), RTE 2 (53) and TG4 (51) but not channels, Virginmedia 1, 2 & 3 & RTE 2HD mentioned previously.

I have a samsung TV with built in freeview and it picks up the channels in the 800, no problem.

I imagine its possibly somthing to do with YouView rather than Sony.

Look forward to your response.

Many thanks

Re: Sony BRAVIA KD 49XF8577 - 49" 800 channels missing

Win_88 — Fri, 31 May 2019 16:38:37 GMT

Hi Cillies,

Have you tried to disable YouView, take the antenna cable out, perform digital auto tuning, then plug the cable in and tune once more to see if the channels will be stored this time?

Win_88

Re: Sony BRAVIA KD 49XF8577 - 49" 800 channels missing

Cillies — Sat, 01 Jun 2019 00:26:10 GMT

Win,

You're a diamond. Works perfectly. Thank you.

Lee

Re: Sony BRAVIA KD 49XF8577 - 49" 800 channels missing

Cillies — Sat, 01 Jun 2019 00:41:30 GMT

Win_88,

You're a diamond. Worked great.

Only problem is, you can't scroll pages using the program bottoms. However, this is so much better. Thank youl