topic Re: Sony ZF9 firmware update in Home Cinema, Projectors & Players

Sony ZF9 firmware update

PaulinBont — Sun, 06 Jan 2019 14:33:40 GMT

Hi,

Trying to locate which input my soundbar is connected to on the XF9005 in order to do the update but can't find the soundbar on the TV menu ( assuming it's via ARC but as the TV is wall- mounted, no way of seeing)

If anyone cleverer than me could walk me through it, I'd be very grateful.

Thanks

Any ideas why the soundbar isn't showing up?

Re: Sony ZF9 firmware update

LightFoot — Sun, 06 Jan 2019 15:00:07 GMT

@PaulinBont wrote:
Hi,

Trying to locate which input my soundbar is connected to on the XF9005 in order to do the update but can't find the soundbar on the TV menu ( assuming it's via ARC but as the TV is wall- mounted, no way of seeing)

If anyone cleverer than me could walk me through it, I'd be very grateful.

Thanks

Any ideas why the soundbar isn't showing up?

Hi @PaulinBont

Try Home -> Settings-> External inputs -> BRAVIA Sync settings

Sorry, just realised you need to see the HT-ZF9 menu on screen

Re: Sony ZF9 firmware update

PaulinBont — Sun, 06 Jan 2019 15:02:56 GMT

Hi,

Thanks for the reply, how do I check to see if it is connected to the internet?

I've followed your directions as far as the 'Bravia sync device list' but the only devices shown are the Blu-Ray player (HDMI4) and the Sky Q ( HDMI3)

Re: Sony ZF9 firmware update

LightFoot — Sun, 06 Jan 2019 15:04:07 GMT

@PaulinBont wrote:
Hi,

Thanks for the reply, how do I check to see if it is connected to the internet?

Hi @PaulinBont

Apologises I realise you need to see the Menu on screen. Using the HT-ZF9 remote Home -> Setup -> Advanced Settings -> Network Settings -> Network Connection Status. If you are not connected use the Internet Settings above.

Re: Sony ZF9 firmware update

PaulinBont — Sun, 06 Jan 2019 15:26:03 GMT

When I press 'Home' on the ZF9 remote, all I'm getting on the soundbar display is ' Home' ; should I be on a certain screen on the TV display?

On the 'Inputs' page , all that is showing are the Sky Q and Blu-Ray

Re: Sony ZF9 firmware update

LightFoot — Sun, 06 Jan 2019 15:24:29 GMT

@PaulinBont wrote:
Hi,

Thanks for the reply, how do I check to see if it is connected to the internet?

I've followed your directions as far as the 'Bravia sync device list' but the only devices shown are the Blu-Ray player (HDMI4) and the Sky Q ( HDMI3)

Hi @PaulinBont

Moving on your Sky Q should be connected to the HT-ZF9 and the HT-ZF9 connected to TV HDMI (ARC) 3?

It looks like we have similar setups

Re: Sony ZF9 firmware update

LightFoot — Sun, 06 Jan 2019 15:33:29 GMT

@PaulinBont wrote:
When I press 'Home' on the ZF9 remote, all I'm getting on the soundbar display is ' Home' ; should I be on a certain screen on the TV display?

Hi @PaulinBont

Yes, if it was connected correctly you should get the HT-ZF9 Home Menu on screen.

Re: Sony ZF9 firmware update

PaulinBont — Sun, 06 Jan 2019 15:39:54 GMT

I'm only showing the two devices, and I have no idea how the installer connected up the various components, even though the soundbar is obviously working. Puzzling!

Re: Sony ZF9 firmware update

LightFoot — Sun, 06 Jan 2019 15:46:52 GMT

@PaulinBont wrote:
I'm only showing the two devices

Hi @PaulinBont

Sorry it looks like you haven't got it setup correctly. Follow the Sky Q HDMI lead out of the Sky Q box. If it is going direct to the TV then use another high speed HDMI lead to connect the Sky Q box to HDMI 1 on the HT-ZF9. Then use the original lead from HT-ZF9 output to your TV.

You are looking to achieve Sky Q HDMI out to HT-ZF9 HDMI 1 in and HT-ZF9 out to XF9005 HDMI 3 (ARC) in.

Re: Sony ZF9 firmware update

LightFoot — Sun, 06 Jan 2019 16:03:13 GMT

Hi @PaulinBont

Just a thought, has your installer used the Optical Cable to connect your HT-ZF9 to the TV. If you can see the back of the HT-ZF9 then see if it is an Optical Cable or HDMI cable. If connected by Optical then that means you have no on screen control of the HT-ZF9.

Note if it connected using an Optical Cable then you will not benefit from the full Sky Q Experience by denying you Dolby Atmos.

Re: Sony ZF9 firmware update

PaulinBont — Sun, 06 Jan 2019 16:03:05 GMT

Eureka! That's the way he has done it, I can see the thin wire in the trunking between it and the tv - so is it still possible to connect the soundbar to the internet without having the screen display you've shown me above seeing as he hasn't used a HDMI cable?

Thanks for your help by the way

Re: Sony ZF9 firmware update

LightFoot — Sun, 06 Jan 2019 16:23:07 GMT

@PaulinBont wrote:
Eureka! That's the way he has done it, I can see the thin wire in the trunking between it and the tv - so is it still possible to connect the soundbar to the internet without having the screen display you've shown me above seeing as he hasn't used a HDMI cable?

Thanks for your help by the way

Hi @PaulinBont

Sorry, you really need to get your installer back and set it up correctly. Nobody uses an Optical connection now-a-days as it is limited to Dolby Digital and not the latest sound standards like Dolby Atmos. There is nothing you can do without seeing the HT-ZF9 menu. However the chances are it will update automatically but not if you haven’t setup the Internet connection. If you have an Ethernet cable connected then it will update automatically.