Having a nightmare with Sony Offical Xperia Partner

[frmacdo]

Waiting nearly six weeks for a refund on returning an unopened 1III. Any advice or thoughts on how to escalate to Sony UK?

Thanks,

Fraser

[Lord_viridis]

Well, the contract of sale unfortunately is with the retailer. Some are easier to get refunds off than others unfortunately.

Best way to help, who was the retailer?