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Plantronics Voyager 5200 bad sound during call

Dallex
New

Plantronics Voyager 5200 bad sound during call

The person I call experiences bad sound and can hardly hear what I say when using Voyager together with my Xperia 1 iii. Sometimes it works well.  I was thinking if there is a malfunction in the communication. 

 

I have had several headset of the same brand and model and they all have bad sound. Other headset works well, Sony Linkbuds.

 

I have updated both headset and mobile.

 

Is there anyone else with the same problem?

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EMS_MO72
Community Team

Hi @Dallex,

 

When you don't have the headset connected to the phone, do you face any issues during the call directly from the phone?