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Sharing media from Sony phone to Sony TV problem

profile.country.CZ.title
SonyUserCZ
Member

Sharing media from Sony phone to Sony TV problem

Hello,

 

I'm trying to share photos and videos from Xperia 5 II (Android 11 with last updates) to Bravia KD-49XE700 (Linux TV with last updates), but the phone doesn't see the TV . Screen mirroring works without problems and if I take another phone (I tried the Galaxy A50 and Xperia XZ Premium both with Android 9) then they both see the TV and sharing works. I also tried the PC and also without any problems, but 5 II nothing 😞

I did a factory reset on the TV and the phone too, but it didn't help.

Do you know what the problem might be?

Thanks

 

 

 

21 REPLIES 21
profile.country.GB.title
EMS_MO72
Community Team

Thanks got it :slight_smile:

Do you know if your TV model has a built in casting feature or do you need to use chrome cast device? you can let us know the model to check too.

profile.country.CZ.title
SonyUserCZ
Member

Yes, TV supports this, I have been using this feature for several years with different phones 🙂 

I wrote that it works but not with the Xperia 5 II and I'm trying to find out why 🙂

 

KD-49XE7005 (Firmware 8.905 ( FW Date:10/03/2021 ))

 

 

profile.country.GB.title
EMS_MO72
Community Team

I couldn't find the specs for the model on the UK support page, so I tried reaching out to the Sony support reps directly, and they confirmed that this model doesn't have Chromecast/Cast built-in support.

How is it that it's working on your TV with other phones, when it's not supposed to? Do you have a Chromecast dongle?

profile.country.CZ.title
SonyUserCZ
Member

I don't know if it's Chromecast or what Cast it is .. 🙂 Maybe every smart TV has this feature. I made you a video how it works. You don't need a dongle or something like this. Just have a phone and a TV on the same network and it works 🙂

 

 

In the video you see the XZ Premium .. I can take another phone or tablet and it will work the same, but only the Xperia 5 II nothing 😞 

profile.country.GB.title
EMS_MO72
Community Team

As you said before that the Xperia 5 ll was able to see Philips TV only, did you try to connect it and cast to it?

profile.country.CZ.title
SonyUserCZ
Member

I wonder how works the connection which I sent you on the video. If I connect in this way, the TV will mark this connection as: connected to the controller..  The problem will probably be that the Xperia 5 II lacks something that supports this type of connection. 

Yes, it works with Philips TV. This TV is with Android and probably uses another way to connect/communicate, probably Chromecast...?

Tonight I'll test it at friends on LG TV which is also non-android smart TV (webOS) and let you know if it works.

 

 

profile.country.CZ.title
SonyUserCZ
Member

So tested, and it doesn't work either. A friend has two non-android TVs and one with Android. His OnePlus phone sees all TVs, and the cast works. My Xperia 5 II sees only Android TV 😞 So definitely in Xperia or Android 11 is missing or not working something that allows you to connect to non-android Smart TVs. 😞

profile.country.DE.title
StuckWithYou
Explorer

no solution to the problem? you are SONY !!! and not just any manufacturer that has only recently been on the market .. I'm really a little disappointed with the 5 ii .. S10 was okay, P30 Pro could mirror without problems .. even a good desktop mode wireless .. I had good memories of the Z3 Compact .. a shame.

profile.country.GB.title
HannahEd01
Community Team

Hi guys, the model mention on the thread doesn't support casting. An alternative would be moving pics and videos to a USB 🤷🏻‍♀️

profile.country.CZ.title
SonyUserCZ
Member

Hi,

really doesn't support it? Strange.. when I use it for several years :-))  Please read whole post.. and watch my video. It supports it and on the video you can see how nice it works with Xperia XZ premium;).. It also works with other phones... There is no problem with TV, problem is on Xperia 5 II..