Join now - be part of our community!

Xperia 5 ii won't install new updates

profile.country.IT.title
aspicacci
Explorer

Xperia 5 ii won't install new updates

Hello, after installing build 58.1.A.5.280 fingerprint sensor has stopped working and new firmware updates cannot be installed. 

This even after factory reset. 

Any ideas on how to "force" an update on the phone?

Kind regards from Italy,

Arnaldo 

Tags (1)
3 REPLIES 3
profile.country.IT.title
Marino.Manolo
Genius
profile.country.IT.title
aspicacci
Explorer

Nothing.... 

profile.country.IT.title
Marino.Manolo
Genius

Maybe you can try to repair Software via Xperia Companion, after that can retry the upgrade...