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FDR-X1000v won't turn on, REC-LED is blinking

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Johndeere87
New

FDR-X1000v won't turn on, REC-LED is blinking

Hey 

I'm running out of luck regarding a problem with my Sony FDR-X1000v.

I've been using it for about a year when suddenly it stopped working, when I put in the battery the REC-LED blinks in a specific pattern: 3 Long 7 Short ---.......

I've made a short clip describing the problem

https://www.youtube.com/watch?v=TKYq_P6I4Qk

I have no idea of what this blinking means - and I can't seem to find anything online.

I've tried a lot of different things everything ends with the blinking, here is some of the thing I've tried: 

  • With and without SD-card
  • Different SD-Cards
  • Other batteries 
  • Holding down buttons when putting in the battery 
  • Connecting it to the PC (with and without battery) 

Connecting the camera to a PC, I hoped I could re-flash the firmware, but because the camera never turns on it is not recognised by the PC. It just blinks the REC-LED when I connect a USB-cable.

The camera is within the 2 year warranty, but I can't find my receipt, hence Sony won't make a repair.

Does anyone of your guys know how to solve this problem?

Thank you

Regards

Johndeere87 aka. JD

PS: I've posted the same message on reddit:

https://www.reddit.com/r/sonyactioncam/comments/8lk1q0/fdrx1000v_wont_turn_on_recled_is_blinking/

4 REPLIES 4
profile.country.DE.title
IamNic
Expert

Hi there @Johndeere87,

 

first off - thank you for the detailed explanation of your issue, people rarely give so much detail (if any at all).

 

Since I don't know how to resolve your issue, I will forward this issue to the support.

 

I will give you an update as soon as the support replies back to me.

 

- Nic

profile.country.DE.title
IamNic
Expert

Hello @Johndeere87,

 

The support checked your post and advices the following:

 

I checked the post and you have already tried all the relevant trouble shooting steps so the only thing left is to send it to our service for inspection/repair. If you don't have a VAT invoice to confirm the warranty status you can get back to the retailer and request one.

 

Just a heads up - in the UK the warranty periode is one year starting the date of purchase.

 

Thanks,

Batikh

- Nic
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Johndeere87
New

Hello

Thank you for you help.

 

Problem is that the retailer went out of buisness in the meantime - so I cannot get an invoice copy from him.

In Denmark (where I live) there is a two year warranty periode.

 

profile.country.DE.title
IamNic
Expert

Hi there @Johndeere87,

 

you should be able to issue a repair via this site: http://services.sony.dk/supportmvc/da/repair?cpint=spt-footer_repair

 

- Nic