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2015 Bravia Android TV Issues

NickCo1979
Member

2015 Bravia Android TV Issues

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

 

 

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

 

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

 

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

 

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

6,373 REPLIES 6,373
Sdroid
Member

I wonder why the states got the update to 5.1.1 and we didn't..:(
MikeLothian
Member

We're always a week or two behind. Possibly because itll be the same QA team. Europe has different tuners from the US so they're slightly different models 

Sdroid
Member

The update in July came out in the states and Europe at the same time
djadrianc
Member

Where have you found that information as the last updated in the states was
back in July?
Sdroid
Member

Avsforum
cozzykim
Member

Do they have YouView style rollback in the States? Maybe that's why the new firmware can be rolled out earlier there if not, if indeed it has.

djadrianc
Member

Interesting, let's hope there's some truth in that :wink:

dspencer999
Member

Potentially good news!

 

I have just installed the latest Plex Server update, set my Direct Play and Direct Streaming to ON.

Both Local and Remote are set to Original.

 

Suddenly, all of my problems have gone away generally.

 

Got the message about server being slow just the once, but the video continued to play with no problem. Give it a go!!!

cozzykim
Member

That still doesn't solve your PQ problems though, does it?

profile.country.GB.title
ZombieFried777
Member

yesterday I turned my automatic update to off as my TV has no problems at the moment and if I update it will no doubt go wrong. I'm not bothered about you view I use sky for TV I've not watched one show yet on the built in freeview. As long as my PlayStations work and sky I'm good with that. I'll wait and see if the next update bricks the TV's before I install it.