Further to a couple of previous posts! Having spent much time on the phone with both Sony and All 4 it is clear that
a) you are correct Sony repeatedly deny having any responsibility for this issue that is associated with their Marshmallow update.
b) All4 are 'dealing' with the issue, but given they have just updated their software again, that caused even more problems, it is unlikely that the number of IT resources that this issue is receiving is pretty low to zero. Due to a relatively low number of Sony TV owners that are affected by this! I anticipate that it may never be fixed!
So Sony's solution to enable me to watch ALL4, that I watch their online content a lot of the time, AND the TV is the only means of my relaxing easily these dyas, due to my incapacities is as follows:
Factory reset the TV.
This removes Marshmallow.
Immediately go into 'about' and stop allowing it to update automatically.
It is then possible to do what I have been doing for the last 6 months, until a week ago when ALL4 updated their software that made this impossible as well! That is I use a tablet that I bought to measure my ECGs using another expensive app only, since I cannot read it due to my neck problems. I go into All4 on the tablet, select the programme I want to watch and then cast it to my TV.
Accoding to Sony the only way to cast is using Chromecast! But I do not think that this is necessary, although I tried it. The built in casting software in my cheap tablet works better.
Out of interest, I also find that BBC iplayer provides more content via my tablet that the Sony You View version, including my local regional news that is not available on digital on my Sony TV! Also You View has reduced significantly the number of channels available in the South West recently, with many of the +1 channels disappearing. Hence further need for the online versions.
Out of interest I also have awful problems with the amount of time that it takes every other time, if not every time, to switch on my TV, sometimes having to wait about 5 minutes! Another reason for needing good access to BBC iPlayer so that I can catch up with the news that I would otherwise miss by it turning on too late!
Anyway, for those of you for whom ALL4 is important to above is a temporary to permanent solution (depending on future ALL4 updates in software).
If however one is interested in the other aspects og the TV, like gaming, Utube, etc. etc. then staying with the Marshmallow, that was probably designed with these types of applications in mind, is probably more appropriate.
What I find interesting, or am disgusted by, is the fact that I bought a Smart TV precisely for what it was adverstised to do e.g. access You View, browser, google etc. YET it denies any responsibility for anything apart from the TV that at the moment I do not think is "fit for purpose". Every TV I have had prior to this one has been a Panasonic that I have never had any problems with at all, and if it did not have a smaller screen than the Sony, I cold still be using with my tablet and could have saved hundreds of pounds paying for a TV "that does not do what it says on the box"!
The browser will not enable me to access my online Times newspaper either that has to be casted if I can be bothered. However I have run out of energy to do anything at the moment and my health is only going to get worse!
Yours
Continually frustrated Sony Bravia viewer!
