BBC iplayer not loading as of 2 days ago.

[kevinayers]

I have a KDL 50W805C and two days ago the BBC iplayer would no longer load,

It opened and I got the message that it was loading but the screen stayed that way,

Tried rebooting but same problem.

Went to the bbc iplayer problem page and found that this was the case with some Samsung TV's and other smart TV's. Sony Bravia was not mentioned specifically.

They are trying to fix it and hope to have a solution soon!

Has anyone had this problem?

[Ian_m-K]

Same here. Very disappointed. I had no catch up services on purchase in Jun 2021 and Sony gave feeble excuses util Christmas. Now it's stopped working.

[Ian_m-K]

The 'live TV & Catch Up' icon gets me to a working iplayer 

[Avinunca]

Try what I did

Go to settings 

Settings-Privacy- Location Status     Was set to use wifi to estimate location. Changed it to 'Off'. 

Takes a minute. 

[DPR_59]

I have a similar issue on our KD55AF9. Tried the normal fixs including the wifi location one,wthout sucess.  Didn't want to dona full reset due to complex app setup.

iPlayer normal accessed via the Sony Select app, which still works for other catchup tv services such as ITVX.  As suggested by others, I found access to a working iPlayer via the Sony "LIVE TV & CATCH UP" app, which opens up the youview app. 

[Oneeyedguy]

This solution still works! - and the problem causing it is still cropping up. My broadband went down so I'm using a MyFi with an EE SIM for replacement WiFi. BBC, ITVX, Ch.4 apps refuse to work, saying 'Network error'. Switching Privacy/Location/Estimate Using WiFi to 'Off' solved the problem - but this is pretty odd, because 

a) my public IP address shows up as belonging to EE in Uxbridge, so why on earth would that be a problematic location for iPlayer, ITVX etc? 

b) Why does switching this off work? Essentially the catch-up apps are asking the Sony TV, 'where are you?' Presumably to prevent UK programming being viewed elsewhere. And when the TV replies 'don't know, my location estimation is switched off', the apps go, 'oh ok then' and allow access? How is that logical? 

Very glad of the fix, though.