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BRAVIA KD49XG8096BU 49" Smart 4K Ultra HD HDR LED

BRAVIA KD49XG8096BU 49" Smart 4K Ultra HD HDR LED

I made a big mistake by selecting this version of Sony.

first few weeks it worked great-

1) Keeps disconnecting from WiFi (I have done all basic to major troubleshooting)

it works for few weeks and then disconnects again. Router has other devices connected at same time - I have also done troubleshooting like Nat allocation, hard reset and factory reset on router.

2) TV reboots itself while downloading any apps

3) Turns off and turns ON with the Android welcome screen while watching live broadcasts.

 

Basically since April 2020 I have bought this machine hard reboot, reset, soft reboot has become part of this.

 

i am fed up with and does not deserve such a treatment from Sony

1 REPLY 1
profile.country.DE.title
Peter_S.
Genius

Hi,

 

Probably the internet connection drops are related to a wrong system time.

Please check this article and see if it helps to solve the issue:
https://community.sony.co.uk/t5/how-tos-faqs-tvs-home-cinema/how-to-solve-network-not-connected-erro...

 

Cheers

Peter