Channels disappering

[jrpeter18]

When I arrange the channels (DVB-T) and delete some of them on my tv to my preference, and after a restart some of the channels disappered.

Have you any experience with this?

[EdwinaU]

Hi there,

Can you tell us the model no. of your TV so that we can look into this for you?

Thanks,

Ed

[jrpeter18]

It is KD-XD7005.

[jrpeter18]

Hi Ed, it is the model KD-XD7005.

BR Jorgen

[Sean_Mc]

Hi Jrpeter, 

Thanks for getting back to us. We'll check into this and let you know what we find. Maybe some other members will also be able to help.

Best wishes,

Ed

[batee5]

Hi jrpeter18,

Welcome to our community!

This is a bit tricky as it could be an issue with the aerial or the TV. If you have other TVs connected to the same aerial system, does the same issue happen to them?

It possible to test connecting this TV directly to the aerial without using any splitters and check the outcome? 

Also, you can try to remove the aerial from the back of the TV then go through the steps on the TV to retune the channels without the aerial connected. This will help to refresh the tuner. You can then re-connect the aerial and tune the channels again.

Hope this helps.

Regards,

Batee5

[jrpeter18]

Sorry to inform you, that this continues. This morning I was browsing trough sattelite channels, which I have sorted, and suddenly 8 disappeared. The only way to get them back, is to re-arrange the list again.