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Download an app

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steve170261
Explorer

Download an app

I have a Bravia TV that has Google TV.  The model number is XR-55A80J and was bought in 2021 (I think)

I go into Google Play to find an app (Racing TV) and it says it isn't there or can't be found ? It IS in Google Play as I have installed on my phone from there. 

In my desperation I decided to let 'remote support' have a go....but, I've got to get through to the call centre first !! Can I find a number !!? ......Nooooo. I google to find a number and it's not recognised, then I go on 'Live chat' and it says it will connect to somebody. That takes me to a 'website is down for engineering' message !!

I despair of the whole thing. Something I thought was so simple doesn't appear to be so. HELP please.

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rooobb
Expert

A phone is not a tv, if the app is not compatible with google tv you won’t find it in the google playstore of your tv