Join now - be part of our community!

KD-49XE8005 no 4K on HDMI3/ARC after Oct. 2017 update

profile.country.DK.title
PalleJohansen
New

KD-49XE8005 no 4K on HDMI3/ARC after Oct. 2017 update

I have my PS4 Pro on HDMI 3/ARC, (only HDMI 2+3 are Fullrange HDMI), and it has worked just fine.

After the Oct. 2017 update, the HDMI 3 will not display the PS4 in 4K. If I set the PS4 to 1080p, the HDMI 3 works fine, and the PS4 also works fine on HDMI 2 in 4K.

 

Anybody else experience this behaviour on HDMI 3 after the update? Could anyone please try if 4K works on their HDMI 3, or am I the only one seeing this?

 

Regards.

PJ

3 REPLIES 3
profile.country.DE.title
IamNic
Expert

Hi @PalleJohansen,

 

have you tried another HDMI-cable already?

 

- Nic

profile.country.GB.title
Risc0n
Contributor

Make sure you have turned on enhanced HDMI.

profile.country.DK.title
PalleJohansen
New

Well, a full powercycle (and not just a restart from the menus), did the trick.

 

Unplug, wait 2 min., plugin, turn on and HDMI 3 went back to normal! :slight_smile:

 

PJ