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KD-55AG9 no sound from BBC Sounds App

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Neil13
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KD-55AG9 no sound from BBC Sounds App

I bought KD-55AG9 Olid TV before Xmas 2020.  Still some teething problems - probably due to operator error. Currently get no sound from BBC Sounds App - and get no sound when I ask “hey google” play some music. I do not have any other speakers or sound bar  attached. What can I do? 

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Neil13
New

Full power down did the trick 👍