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KD-55XD8599 random resets

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mm0wkj
Explorer

KD-55XD8599 random resets

KD-55XD8599 randomly resets and powers off after last update.

 

Can be on TV, DVD, Sattelite or built in apps.  Resets without warning with sound cutting out and just shutting down.  

Happens every 2-3 days.

 

Factory rest done twice. No difference.

 

Running software PKG3.935.0140EUB

 

2 REPLIES 2
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Sean_Mc
Moderator

Hi mm0wkj,

 

Welcome to the Sony Community.

 

Please take a look here for details on how to resolve this issue.

 

Let me know how you get on?

 

Thanks,

Sean Mc

profile.country.GB.title
mm0wkj
Explorer

Didnt work.  This isnt the issue.  Its a firmware update problem since the December release.  Didnt do it before that update.

Now had 2 Android system hang ups with 'Google app has stopped' warning on screen. 

 

Is there a download/link for older firmware so I can downgrade until a fix is found?