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KD-55XF9005 Picture distortion

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Blumine1818
Member

KD-55XF9005 Picture distortion

I'm getting distortion on this TV which only occurs when watching YouTube, Netflix or any similar source.

It does not happen watching Virgin Media or bluray.

The picture occasionally splits in 2 and/or distortion appears at the bottom of the screen.

Either a black bar at the bottom of the screen with a little of the image underneath, or a stripe of distorted colours at the bottom of the screen.

4 REPLIES 4
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Sean_Mc
Moderator

Hi there,

 

Please see the following troubleshooter for help with picture issues here.

 

Best wishes,

Sean 

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Blumine1818
Member

Thanks Sean

 

I rang Sony Support and did a system update.

All has been fine since.

 

 

Paul

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DarranA
Moderator

Hi Blumine1818,

 

Glad to hear you got the issue resolved. I will let Sean know.

 

Regards,

 

Darran

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Blumine1818
Member

Hi

 

Ironically the problem has returned this evening!