Netflix sound keeps cutting out on my sound bar

[Philahill]

Trying to watch a film on Netflix accessed direct from my 65 inch OLED that I had delivered yesterday. Every 3 minutes or so the Sony sound bar cuts out: if I stop the film then restart then the sound returns. It is really impossible to watch the film. The sound bar is connected via optical cable   Any ideas would be appreciated. 

[IamNic]

Hello @Philahill,

it could be an issue with the cable.

I only have the issue when I connect an audio source which can output "real quiteness" like e.g. my PC when I compose music with FL-Studio. There it can happen that if I just work on the drum-track, that my sound system connected via optical cable misses the first split second of a hit of the hi-hat.

For movies or music I though never experienced this, since there is no section of any song or movie where there is 100% quietness.

- Nic

[Philahill]

I am waiting for new hdmi cables to arrive. I am not a techie, but from what I have read I am worried that it might be a Sony / html 5/ 5:1 sound / Netflix issue. Has anybody know anything about this?  

[andrewchislett]

This is happening to me, I have started using an Xbox as the source and it solves the problem, but then raises a new one of audiu sync issues.