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Picture pixelating on 2021 Sony Bravia KD 43x80JU 43 TV

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Trevene
Member

Picture pixelating on 2021 Sony Bravia KD 43x80JU 43 TV

I am experiencing digital channel pixelation on several channels on above tv.

I have been running two TVs from one digital aerial without any problems as the aerial transmitter is close to my address. When the pixelation occurs, I have checked the Panasonic TV in my other room and the pictures are all perfect so this eliminates any aerial problem.

Can anyone make any suggestion please.

1 ACCEPTED SOLUTION

Accepted Solutions
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Trevene
Member

Many thanks for your help.  Problem now solved by doing a complete factory reset.

View solution in original post

4 REPLIES 4
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LightFoot
Specialist

Hi @Trevene 

What do the signal diagnostics show when pixelisation appears?

HELP -> Status & Diagnostics-> Signal diagnostics.

I assume that you have checked all the cable and plugs for shorts or dodgy connections.

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Trevene
Member

The picture quality is 10 when pixelating occurs. I have checked all cable connections. Strangely enough, when I checked the pixelating channels this morning, there were no pixelating whatsoever and perfect pictures. The pixelating appears from early afternoon onwards.

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Trevene
Member

Many thanks for your help.  Problem now solved by doing a complete factory reset.

Piscie
Community Team

@Trevene, brilliant! thanks for updating the thread with the solution.