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Problem with WiFi

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Angiepoole15
Explorer

Problem with WiFi

I have a Sony Tv which is just over a year old and it is constantly losing the WiFi signal even though the WiFi is at full strength and my 5V upstairs and LG and my sons tv never have any problems is becoming very frustrating as I watch most of my programmes on Netflix or Amazon and for that reason we bought a smart tv but this is turning out to be anything but smart can someone please help

2 REPLIES 2
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jumpsuit
Expert

Hi @Angiepoole15  and welcome to the Community :slight_smile:

 

Which model TV do you have?

Has it always done this since you purchased it?

 

Is there any problem with the location of that TV or router

compared to the other TVs?

 

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Angiepoole15
Explorer

Hi there

 

no it has just started to happen in the last two months or so.

 

This TV is in. My lounge and my router is in my lounge the other two TVs are upstairs on the bedrooms.  My LG used to be in my lounge and had no problems with this.

 

the make is Sony Bravia KD 55XE8596