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Remains in standby mode

akdn2017
Explorer

Remains in standby mode

Hello,

 

I bought brand new TV KD-65XD7505. When I power on it stays in standby mode. On Red light always. I power on many times by removing power cable. I waited 1 min to 20 min interval before plug in back, But nothing happend always stays on red light which is no blinking.

 

Please let me know what to do ??

 

Thanks and regards,

 

2 REPLIES 2
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kinggo01
Contributor

Take it back. Red light is system error and on a new set it's not a good sign.

Anonymous
Not applicable

I agree with Kinggo01 above.  As its a brand new TV, your first port of call is the retailer you purchased it from.  Simply arrange an exchange with the retailer.