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Remote control RMF-TX611E problem

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BalkanCZE
New

Remote control RMF-TX611E problem

I have a question about the RMF-TX611E remote control for the 55XH9505 TV. The remote control creaks and the back moves after a month of use. It is normal? For a higher series TV, I expected high product quality.

3 REPLIES 3
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Joe_Dohn
Specialist

I've not seen/heard any other issues with this model of remote, did the remote fall from a great height or something of the sort?

 

- JD

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BalkanCZE
New

The remote control did not fall and is used normally. The back is inserted, but a large gap was formed between the rear and front.

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Bat_Rick
New

Could you share a picture of the fault?

 

-Batrick