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Sony 65XE9005 badly pixelated

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toomz0
New

Sony 65XE9005 badly pixelated

My brand new Sony 65XE9005 is badly pixelated when using the interal dvb-c tuner.

Im not experiencing any problems with my to other tv's.

I have try with an external turner, and no problem with pixelation.

The tv is pluged directly into the first point where the signal enters the house.

Is the internal tuner broken?

Photo of my tv:pixel.jpg

 

 

 

diag.jpgWhat im experiencing is very similar to this: https://www.youtube.com/watch?v=mA5DBVF1zSY

 

Kind Regards

Thomas Rasmussen

 

2 REPLIES 2
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Sean_Mc
Moderator

Hi toomz0,

 

Welcome to the Sony Community.

 

I would recommend getting in touch with Sony Support for further advice with this.

 

Let me know how you get on?

 

Thanks,

 

Sean Mc

 

 

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Flashlab2
Member

In the digital tuner menu there is an option called LNA. Try to turn this off. This is known to work for some people with these problems!