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Sony A1 55inch oled Dolby vision update that ruined my television

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Tortoiseken
Member

Sony A1 55inch oled Dolby vision update that ruined my television

 
14 REPLIES 14
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Tortoiseken
Member

Unwatchable missed out of last post

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HannahEd01
Community Team

@Tortoiseken, mainly this is a user based community, since you've already been in touch with Sony it is your right to ask them for an engineer.

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Tortoiseken
Member

I am watching Olby Canobie on Disney+ and the picture is terrible Dolby Vision it is so bad Sony A1 oled Has been ruined by a Sony update beware 2500 wasted will not buy Sony again tortoise ken

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Tortoiseken
Member

Tv Picture is unwatchable in Dolby Vision thank you Sony 

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SkyNet404
Specialist

Hey there, I can understand your frustration, but have you tried to perform any troubleshoot steps at all? Are you getting the app from the TV directly? Or, are you watching through an external device? You know these small details could help you on the long run.