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Sony Bravia KDL-65W855C Network Issues

bobinio
New

Sony Bravia KDL-65W855C Network Issues

Hi,

 

Im having an issue with the network connectivity on my Sony Bravia KDL-65W855C. 

 

When watching YouView I get pop up messages every 10 seconds saying:

 

"Your TV is no longer connected to the Internet. Please check your Internet connection"

 

Followed by:

 

"Your TV is now connected to the Internet."

 

This cycle just continues over and over. I have attempted to fix the issue by rebooting the machine, rejoining it to the WiFi, and unplugging the TV for 24 hours. Each time the issue returns. 

 

There is no issue with the wireless as I have numerous devices connected without issue. 

 

Any ideas? Its really starting to annoy me!

2 REPLIES 2
Anonymous
Not applicable

Hi there

 

Sorry that no one has responded sooner, but can you confirm if you are still experiencing this issue?

 

If so, can you try changing the wifi channelmon your home router to see if that fixed the problem.  Also, try rebooting the router.

 

Cheers

  1. I have the same issue with mine; is there anyway to disable the pop up message, as this is pretty annoying and gets in the way of films with subtitles.