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Sony Bravia stuck on black screen after factory reset

Lumi77
New

Sony Bravia stuck on black screen after factory reset

Does anyone have a solution to this. 

Sony bravia android stuck. 
Did soft plug reset still stuck on black screen after logo 
Did a factory reset. Set it up OK. 
Had to do a remote restart and stuck again with same issue black screen after logo. 
Can't even turn it off 
Had to unplug and leave if
Very stressful took 3 hours to do all that. 
Please help 
1 REPLY 1
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TheMaze
Community Team

Hi, please tell us the model of the TV to be able to help you out.