Since I am nable to contact Sony Ireland (or Sony Europe) and -let's be clear - Sony's support pages are not great when it comes to resolving issues - I'm hoping one of the representatives will be able to answer the question here.
I purchased a Sony TV, model XR-50X90J, serial number 6001438 on 18/12/2021 at Harvey Norman store in Tallaght/Dublin.
The TV has developed a horizontal line across the screen. I followed all troubleshooting steps as per Sony technical support pages but none helped.
The TV is still on warranty (as it was purchased during 5-year warranty promotion) which is stated on the receipt and on Sony Ireland warranty checker pages.
I have since moved house and I live in Poland so I asked Sony Poland for warranty repair but they refused.
Could you please tell me why I was refused warranty repair in another EU country and if there is any other way for Sony to provide warranty repair?
