Share your experience!
Hey guys,
When I bought the TV I was using Sony Core, now I saw that it’s updated to Sony Pictures Core.
However, I can see only what I watched. I can’t search, I cannot access IMAX ENHANCED movies, it doesn’t load at all. There is no error message or something else.
I’ve tried to delete cache/cookies/disable app - nothing was improved.
Please help.
Hey @SatoruGojo ,
I've done this couple of times + hard reset the TV and update the app again. The TV is with the latest software.
Hey @Snuupy23
I'd recommend that you try performing a factory data reset: https://www.sony.co.uk/electronics/support/articles/00274122
I’ve done this already.
Hey @Snuupy23, Do you have the same issue with any other app, or it's just the Sony Pictures Core? Is it a permanent issue or intermittent?