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Sony XR-55A80L.

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busin12000
New

Sony XR-55A80L.

When I change from regular TV show to shows in the apps, the dialogue from the regular TV show is still heard along with the dialogue of the app show that I am watching. How do I tune out the dialogue of the regular TV show? I would think that by changing from regular TV show to another show on an app then the regular TV show will shut off. Any suggestions?  

2 REPLIES 2
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LightFoot
Specialist

Hi @busin12000   Clearly this is a glitch. I would start with a soft reboot (hold down the remote power button until it prompts you to restart). If that doesn’t work I would try a full factory reset.

https://www.sony.co.uk/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80l/articl...

 

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busin12000
New

Hi LightFoot, 

Thank you very much for the suggestion. I will try to do that and see what happens. Regards.