Sound cutting out (KD-65XE8596)

[Si_Hill]

I've got a new issue with my TV where the audio from the built in speakers cuts out for about 10 seconds or so.

It happens regarless of input, local apps amazon, netflix, plex or via an hdmi sky box.  It happens maybe a couple of times a day but I cannot find a pattern or guarantee that it will happen.

Is this a known issue?  Any suggestions? 

[Sean_Mc]

Hi there,

Have you tried a reset on your TV? You can see more details on how to perform this here.

Let me know if this resolves the issue.

Best wishes,
Sean