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XBR-65X850C Sony Smart TV not powering on as of 11/22/2018

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bear518
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XBR-65X850C Sony Smart TV not powering on as of 11/22/2018

I turned my TV off and went to bed on 11/21/2018 and when I woke the next day the TV would not power on. The white light comes on for about 5 seconds and then turns off again but nothing else happens. I have pulled power multiple times and for various lengths but nothing has changed. I removed all cables except for the power cord - no change. I have replaced the power supply board - no change. It looks like the main board is the next logical step? My concern is what happened overnight to cause this issue? Could it have been a bad software update from Sony? Did anyone else have this happen? I am very disappointed in this TV - I gave over $2100.00 USD less than 3 years ago and now it's just a huge paperweight. I can't believe the Sony warranty for such an expensive item is only one year. If Sony is reading this I would like to see a response please??

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

I think it would be best to contact the Sony support here.

 

Let us know how you get on.

 

Best wishes,

M