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XH90 65” random restarting

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MrQwerty111
Member

XH90 65” random restarting

Had my 65” XH90 for couple years now and lately it’s started to restart itself when watching. 

I have checked for the latest update, but says is none (I’m in UK) and is v6.1772.

 

I’ve checked on Sony website and there actually is an update of v6.1874 and includes the following 

  • Resolves an issue where the TV would randomly restart while watching content

 

So why won’t my TV find the update? It’s connected the internet fine, watching streaming etc. 

 

Do I have to download manually? If so why? Is this only released to use via USB? Says it was released 30th Nov 2022 so should be cascaded down if released via OTA

3 REPLIES 3
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Jbennett360
Member

When watching FreeSat by any chance?

 

I've got a reboot issue with the XH9505 that randomly reboots when watching FreeSat.

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MrQwerty111
Member

I have a settop box so it’s mostly when watching that. 

Do you have the latest update? v6.1874 and still happening?

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Jbennett360
Member

That's not available for my model