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XR-55A90J

SOLVED
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nisudji
Explorer

XR-55A90J

Hello, all.

 

My TV will speak the results of whatever I’m searching for, despite Talkback and Screenreader being turned off. I don’t think it’s Google Assistant causing the issue, either.

 

Can anyone help, please?

1 ACCEPTED SOLUTION

Accepted Solutions
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HannahEd01
Community Team

Hi nisudji, I don't believe that there's a setting on the TV for that, I'd contact Google for further assistance on this one. 

View solution in original post

9 REPLIES 9
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LightFoot
Specialist

Hi @nisudji   Have you tried a soft reboot? Hold down the remote power button until you see Restart on the screen.

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Lord_viridis
Expert

Do you mean the "showing results for ........."

It says after searching on play store ?

 

I can't find a way to turn it off either on my x95k.

 

profile.country.GB.title
nisudji
Explorer

Yup, that’s exactly it.

profile.country.GB.title
nisudji
Explorer

Hi, 

 

Thanks for the response..

 

Yes, I’ve tried all of that.

profile.country.GB.title
HannahEd01
Community Team

Hey nisudji, if it's saying "showing the results for" that's normal, it functions pretty much like the usual Google Assistant, if this is not what's happening, please elaborate more. 

Also, check the software version and post it here. Press Help on the remote control, you should find it on the upper part of the screen. 

 

 

profile.country.GB.title
nisudji
Explorer

Hi, Hannah.

 

Yes, that’s what’s happening, but I’d like it to stop.

profile.country.GB.title
HannahEd01
Community Team

Hi nisudji, I don't believe that there's a setting on the TV for that, I'd contact Google for further assistance on this one. 

profile.country.GB.title
nisudji
Explorer

Hi, Hannah.

 

Okie dokie, 

 

Thanks for your help.

profile.country.GB.title
HannahEd01
Community Team

Hey nisudji, 

 

It was my pleasure! Let me know what they say. :slight_smile: