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hdrtg3e snow on lcd screen

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cold73
Visitor

hdrtg3e snow on lcd screen

can anyone help i have a hdrtg3e it worked brill up til a few months ago now the lcd screen just shows a fuzzy screen it wont take pics or videos but i can view stored videos, if i try and take a pic it takes a pic of snow and the same with the video but with sound.

1 REPLY 1
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blaireau_photo
Visitor

Hello cold73 - welcome to the Sony Forums :slight_smile:

It sounds like there is an internal fault within the camera and I would advise contacting Sony Customer Support. They can run through some checks with you and can then advise about a possible repair. If the camera is now outside of the warranty period, they will be able to let you know what the cost may be to get it fixed.

The details are in a 'Sticky' thread on the forum and this message can be found here:

http://www.sony.co.uk/discussions/message/651957#651957

Thanks

Simon