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Cashback page down - fears problems ahead

profile.country.GB.title
cptmrcalm
New

Cashback page down - fears problems ahead

Forgive my rather pessimistic attitude off the bat. I will try not to show my fustrations right away.

 

Ive just had a life time of problems with issues like this- i can already see me having a battle.

I hope Im wrong.

 

I new that claiming cashback was never going to be easy or quick.
So straight off the bat:
 
 
The page is down.
 
Before doing all of this, i had terrible problems resolving an account so I called the number
02073652810. Whilst on the phone, I tried to sort the cashback and just as I guessed before i called - i have to claim cashback online.
 
I was told a photo of the base of the camera showing the model number and a receipt will do. 
 
I was told I have until the November to resolve. 
 
Anyone any ideas?
Anyone any advice?
2 REPLIES 2
profile.country.GB.title
cptmrcalm
New

Site and web page back up.

 

Here goes... uploaded files. Will report back on Sony's response.

 

Bracing one's self.

profile.country.GB.title
Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

Glad to hear the website worked for you.  

 

Best wishes,

 

Sean Mc