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Hi trying to get amazon prime on my tv but no app for it on tv. also asked to connect tv to internet but can't seem to do it. My broadband is with BT but use Sky tv, don't know if this makes a difference. can anyone help pls. tks
Hi John,
Welcome to the Sony Community.
Please see here on the steps to perform a network diagnosis.
Let me know how you get on?
Best wishes,
Sean Mc
managed to get tv connected to broadband but what i find now is that it seems to disconnect everytime the tv is turned off and when i turn tv on again i'd have to go thru same procedure again of unplugging sky box and sky wireless connector, then plugging both back in and pressing wps button on router then wps button on wirelss connector. i'd think there must be simpler solution. do you have any ideas please. thanks