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My new PS4 remote won’t connect

My new PS4 remote won’t connect

I got a new PS4 remote today because my old one broke & I have plugged it into the PlayStation but when I click the home button it just flashes blue then turns off? Does anyone know what to do?

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Anonymous
Not applicable

Hi there,

 

Welcome to the community. :slight_smile:

 

Try contacting PlayStation support. They will be able to help.

 

Here is the link for you.

 

Best wishes,

M