PS4 VR headset

[Leahbessant27]

I bought a vr headset for Christmas but now the headphones ain't working do they fall under warranty if not how could I buy new ones. My Partner uses them every night for firewall but have had to plug normal headphones in but not practicable.

Thank you

[Mick_D]

Hi @Leahbessant27, welcome to the Community.

They should still be under warranty. I'm not sure about VR headsets, but headphones would normally be replaced by the retailer if faulty within the warranty period. 

I'll ask about and get back to you. 

Mick

[Tenneen9000]

Hi Leahbessant27,

This community forum is for Sony electronic devices. If you need help with your PS4VR I recommend checking the PlayStation support page here.

All the best,

Tenneen9000