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Sony bravia TV and sony sound bar sync problems

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ziggyplays
New

Sony bravia TV and sony sound bar sync problems

I have a Sony Bravia KDL-50W805C and Sony HT-XT3 sound bar, just recently they have dropped out of sync, I have tried unplugging the sound bar for a while but without success, I have tried to change the sync settings in TV mode but also with out success. Plus I can't get the home menu up on the sound bar to factory re-set. Does anyone know of any solutions to this problem or is experiencing the same issues. Many thanks for any help. 

1 REPLY 1
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Sean_Mc
Moderator

Hi ziggyplays,

 

Welcome to the Sony Community.  
We'd recommend getting in touch with Sony Support
who will be able to advise you on this.
 
  Thanks,
 
 
  Sean Mc