Join now - be part of our community!

Summer Cashback 2018 delays?

profile.country.GB.title
Eddie9802
New

Summer Cashback 2018 delays?

Hi

 

I purchased a HX90V in August from a Sony authorised dealer participating in the cashback scheme.

 

i submitted my claim on 4th October (having waited at least 30 days since purchase) and received email confirmation and a claim reference number.

 

Since then I’ve heard nothing. I clicked on the link in the confirmation email to check my claim status but inevitably the page is down and I have no other way to contact Sony to chase this up.

 

Can anyone provide me with an email address for Sony so I can chase this up? I would have though 28 days would be enough time to validate and pay the cashback. Has anyone else experienced delays despite sending all the correct information?

 

Thanks

Tags (1)
1 REPLY 1
profile.country.GB.title
Sean_Mc
Moderator

Hi Eddie,

 

Welcome to the Sony Community.

 

You can get in touch with the support team here.

 

Best wishes,

 

Sean Mc