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Undelivered product

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Gmathew99
New

Undelivered product

I ordered a soundbar from the Basingstoke branch two months ago as a birthday present for my son. Despite repeated emails and calls they have not delivered the product nor refunded the money. Can anyone advise what I can do? 

1 REPLY 1
Piscie
Community Team

Hey @Gmathew99, did you buy it from a Sony store? If you have an order number, contact them directly to check the status of your order.