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Remote Control does not work! CMT-MX550i (RM-AMU009)

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Anthony22
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Remote Control does not work! CMT-MX550i (RM-AMU009)

Bought a CMT-MX550i (new) on saturday, arrived today. Remote is useless.

Is there a fault with the remote RM-AMU009? The remote control does not work whatsoever:

* The batteries are new

* They are in the right way

* I have 'reset' the remote by removing and pressing each button twice

Is this common? Am I missing a trick that is not in the manual?

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