Sony HT-CT381

[vabuls]

I have experienced some problem with soundbar Sony HT-CT381 connected to TV KDl-55w805c. I connected these devices using ARC as both have this connection. The problem I have, sound from sound bar is very poor and even TV is louder than saoundbar. I don’t get the reason as everything seems working except sound. Probably problem is with connection as TV ARC is 5.1, but sound bar is 2.1.? Shouldn’t be?! May be I need to tray to connect also as addition optical audio cable? 

[Mick_D]

Hi vabuls, welcome to the Sony UK Community 

If all you want to do is have TV audio feed through your soundbar, you only need an optical cable. 

Give it a try and see if that fixes the problem.

Cheers

Mick

[vabuls]

Tried HDMI and optical together - no result. I noticed, that volume indicator using TV remote shows both on soundbar and TV - 20 level is about 12 level on saundbar. However, TV on the same level without soundbar is more louder. It is also not possible to test soundspeakers as I have some guess that all soundspeakers not working.