Soudbar HT-CT260H WI-FI problem

[mik_dyrby]

Hi

I recently bought the Soundbar HT-CT260H that comes with an wireless subwoofer. All is great, except one thing. I guess becuase my router is like 5-6 meters away from it, it shuts down the entire connection to the wi-fi. Has someone experinced this before? I couldn't find anything on the web, so I hope someone can help me out.

[etiennesevin]

I hope you will find a way. I still have the same and NOBODY answered my problem. The support at sony really sucks (no valuable answer). I'm totally upset by this product!

[Anonymous]

Hi there

It seems that no one knows the answer on these community forums im afraid.  My advice is to contact Sony Support : HERE

Cheers

[mik_dyrby]

Thanks, but I already did, all they said was, that it shouldn't 😕

[Anonymous]

Ahh I see - Don't know if you tried it, but have you tried changing the wifi channel on your router (a stab in the dark to be honest).