Apps freeze UBP x800

[Dartmoorwal]

This is driving me insane.  Every 3 days we have to turn the player off and on because YouTube or Amazon freezes. 

It's like there's memory leak from the app and only a power down resolves it?  Even exiting from the app doesn't fix it.

Do I return the unit under warranty or is there a fix?

I am concerned in the long run that this constant off and on will break something.

[Sean_Mc]

Hi there,

Welcome to the Sony Community. 

Have you tired performing a factory reset by following the steps below.

1. On the supplied remote control, press the HOME button.
2. Select Setup.
3. Select Resetting.
4. Select Reset to Factory Default Settings.
5. Select All Settings.

If you're still experiencing the issue, I would recommend getting in touch with the support team here for further help. 

Best wishes,

Sean