BDV E-370 does not recognize Digital Optical input

[julaboy]

Hi,

i bought BDV E-370  home theatre last year. Right from beginning the Digital Optical Input never worked when i connected it to by Virgin Box.  i was told by retailer that its issue with Virgin box and not with the home theatre.  As i was in contract with Virgin for a year, i did not bother to test it again.

Recently i bought Apple TV and tried playing sound via Home theatre using Digitial Optical Out on ATV.This is when i realized that actually the optical input on my Home theatre is not recognizing any sound.

I also tried porting SkyHD box.

Is there something i can do like upgrade firmeare / trouble shoot to get this working?

Thanks for your help.

Best regards,

Ravi

[Bravia55HX]

Hi,

using an optical out from the tv to an audio system generally requires a change in settings in the case of a Sony tv you press options/speakers then change tv speakers to Audio system and thats it, However i dont know about Apple tv's

as for the virgin box (in the case of TiVo) you can check audio settings in the menu.

[julaboy]

I had tried that before, when i switch speakers from TV to audio systems, it does not play any sound.

[julaboy]

I was hoping someone from Sony would respond to the support request.

[Bravia55HX]

then use the support tab at the top of the page!