Have just bought a BDV-E380 to connect to my KDL40X3000 TV. The connection did not go smoothly having to use the composite cable first. When I eventually got the HDMI to work there is a lip sync error of approx half a second. I have not been able to resolve this so have asked the online retailer for an RMA. This is a pitty as the kit looks superb, so is it easily sorted?
The lack of concern from Sony is unbelievable. My view, and I am an IT proffessional, is that anything that the user can compensate for manually in the settings can be adjusted for automatically by the system provided the trigger is a known factor. Sony have confirmed that the sound track type determines the delay and so this can be used to map to a compensated delay factor.
I have forwarded the issue to Sony support, but did not yet receive an answer from them. As soon as they respond (hope they will), I'll post the reaction in this topic.
Sony might be taking this seriously. There is a request for everyone with lip sync issues on the E380 and some other devices to call them (see below re the number though) and give details:
