Had same issue for last 5 months. Been to technical centre twice and had someone out to look at it.
Sony customer service has been abysmal. You ask for call backs and don't get them. Worst customer service I have EVER experienced. Whilst technically the product is good the service stinks. Won't ever reward service like this again with a repeat purchase.
They make ryanair look like the consumers champion !
Tried firmware uploads etc. Different HMDI cables etc.
Now I understand e problem could be associated with whether you are running the unit wi a Sony tv. Apparently if both are in quick start - which is the factory setting - then they can confuse one another !!!!
Try switching off the quick start on oth units and see if that improves it. After all can't be any slower than e current start times - usually about 10 mins. Not what one would expect having paid £1500 on high end equipment.
Good to see that no Sony staff ever visit these forums to add resolutions to their customers problems.
Indeed do customers even matter to these people once they have taken our money. Must be down to the poor financial performance of their European operation.
Let me know how you get on with ths fix as I have a 30 mile journey next week to collect mine from the service centre as my local Sony centre went into administration.
