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Not getting Dolby Vision from STR DH 790

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warcoakl
New

Not getting Dolby Vision from STR DH 790

I have noticed that the STR DH 790 states it is Dolby Vision compatible.
 
My LG C1 has both Dolby Vision and Atmos.

 

However, anything I play that is processed in Dolby Vision will only play in HDR.

 

Even on my Xbox One X it states that it is not Dolby Vision compatible even though it is and works when connected direct to the TV.

 

I've gone through the settings and i cannot see anything. Is it something that needs to be enabled with a future firmware update?

 

Why it's not decoding anything in Dolby Vision.

 

Its definitely the reciever as my Apple TV 4K, Xbox One X will not decode DV as they all run through the reciever.

1 REPLY 1
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HannahEd01
Community Team

Hi, check the steps here: Atmos Let me know where the issue pops up.